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Tell Them What They Want To Hear

Should a financial relationship be about doing what’s right or feeling good?  The former, right?  Not so fast. A survey by index zealots DFA found the #1 thing valued in receiving financial guidance is a “sense of security / peace of mind.”  Not that that’s a bad thing of course but at 35% of respondents [...]

JPMorgan Chase Latest to Choose Themselves over Customers

Yesterday JPMorgan Chase & Co announced it sent some wealth management customers letters notifying them that they will be moved to the firm’s self-directed platform ahead of a pending Labor Department retirement regulation. Following their product-pushing brethren (banks, brokerage firms and insurance companies) it’s the latest move that puts themselves ahead of their customers. For [...]

Brokers Market Themselves as “Advisors” to the Public But “Sales Reps” to the Department of Labor

Many brokerage firms and insurance companies speak from both sides of their mouths. Surprised? We shouldn’t be. The marketing departments of these firms promote the idea that employees are trusted advisors providing personalized investment advice. Conversely in an attempt to avoid complying with the upcoming fiduciary rule (i.e. doing what’s in the best interest of [...]

“Robo Advisors”: Peeling Back the Layers of the Onion

Financial “advice” is the latest area where technology seeks to strip humans of personal responsibility – to free us of the “burden” of thinking for ourselves. (Wait, doesn’t government already do that for us?) These so-called “robo advisors” are investment programs constructed through algorithms. Human involvement is not part of the package. The Department of [...]

Honesty – The Best Policy

During a recent conversation with a client (who as CEO of her company often makes public comments - name, however, withheld for confidentiality reasons) she and I proverbially yelled at the kids to stay off our lawns. How?...by bemoaning how honesty has been killed off by political correctness and thinly-veiled attempts at sparing people’s feelings. [...]

The (Rarely) Plain Language of Disclosures and Conflicts of Interest

W. Scott Simon often serves in litigation and arbitrations as an expert witness on fiduciary issues. Similarly he frequently writes about the Uniform Prudent Investor Act. Consider the following from a recent article he authored about the problem with disclosing conflicts of interest: “Disclosures of conflicts made by many financial services providers tell you just [...]

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